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Frequently Asked Questions about Service, Training & Development
What is RBP Bauer’s customer support and service support like?
RBP Bauer provides comprehensive customer support and service to ensure that their customers get the most out of their deblistering machines.
What types of packaging can be opened with deblistering technology?
Deblistering technology is primarily suitable for blister packaging, which is widely used in the pharmaceutical and food industries.
Yes, RBP Bauer offers training and educational materials to help customers use their deblistering machines effectively.
Inquiry Product Info
Product Videos
Engagement
All RBP Bauer machines are factory-set on delivery and can be put into operation immediately with minimum start-up effort. On request, we offer setup services, orientation and personnel training, on-site or by video, as well as validation support according to your specifications.
All RBP Bauer machines are delivered with a comprehensive set of documentation comprising an easily understandable and well-illustrated operating manual, a circuit diagram with list of parts, the machine layout, the GS test certificate and an EU Declaration of Conformity including a list of the used materials.
All RBP Bauer machines and change parts are covered by a product warranty of two years. Of course, you can rely on our continued customer support even after this period, should any problems occur.
Validation support
We are pleased to offer a validation support(IQ/QQ). Please send us your requirement.